Incident desk

Troubleshooting common problems

Choose the symptom and work through a short, build-aware recovery path.

DIRECT ANSWER

For a dark or unresponsive ship, check power first. For unexplained movement, isolate controllers. For a stuck berth tutorial, attach both cables beside the pier ladder.

01

Ship and controls

The most common first checks now have dedicated answers.

  • Engine will not start
  • Controller or throttle input conflicts
  • Rudder drift or missing steering
  • Bow thruster does not respond
02

Tutorial and startup

Do not restart immediately: first verify the exact interaction the objective expects.

  • Third tutorial: approach the pier ladder
  • Connect two cables at the berth
  • Dark bridge: start Battery/DC bus before other systems
03

Crash and performance

Confirm Windows 11 and DirectX 12 support, update the GPU driver, remove overlays, and verify the Steam files before lowering graphics settings.